Original Cyn Jewelry is dedicated to providing you jewelry and supplies of the highest quality. It is important to me both personally and professionally that you love your jewelry! If you are not happy with your purchase you may return your item(s) for store credit.
Exchanges must be made within 14 days of the placed order. When returning or exchanging any part of your order, please include a note with your choice in exchange. All returns must be in the same condition as when shipped to you. Shipping costs are not refundable. Additional fees may be charged if time or expense is incurred to make your return saleable. They must be shipped via a traceable delivery service such as USPS Delivery Confirmation, UPS or FedEx. I suggest you insure any item(s) returned. Returns lost in shipping means we both lose.
Please keep in mind, and be kind. I make each piece by hand. I am a person, not a factory.
Custom and Special Orders are non-refundable.