Shipping: -First class mail USPS -Shipping Upgrades: Priority mail 2-3 business days
Florida Residents will be Charged 7% TAX
-- First-Class International shipping, It can take up to 4 weeks to receive your item or less. In addition please be aware of any Customs fees or taxes your country may have, check with your local authorities about custom tax and duty fees. We are NOT LIABLE for lost or stolen packages. We are Not Liable for Customs or Duty Fees.
We accept multiple types of payments including PayPal through either a debit or credit card. We also accept money orders and personal checks.
---NOTE: Items purchased with money orders and personal checks will be shipped upon receipt and clearance of payment.---
Please make check or money order out to MARIELLA if using one of these methods of payment.
Returns & exchanges
Satisfied customers are very important to us. We will do our best to ensure you have a positive experience and are happy with your purchase! If you are unsatisfied with your purchase you may return the item for a full refund of the purchase price MINUS-- shipping cost within 14 days of your purchase. We will offer an exchange for requests received after the 14 days.
-Item must be in its original condition, unworn, and with all original material included.
-Jewelry that has been resized, damaged, or otherwise altered after delivery will not be accepted for return.
-All certificates of authenticity, grading, and appraisal must be returned with your merchandise.
-All jewelry will undergo quality checks before we give a full return.
HOW TO RETURN IT:
-All customers are responsable for the cost of the shipping, handling, and insurance.
-Contact us within 14 days for authorization number to firstname.lastname@example.org or email@example.com
-When you package your return you must include all original packaging and cetificates.
-You have to insure your package to the value of your purchase with a tracking number.
-Packaging must be sent via trackable courier at buyer’s expense.
** I am not responsible for items lost or damaged in returned shipping.We will notify you via email with the details of your refund.