I ship worldwide from Italy within 3 working days, upon receipt of order and payment.
If you buy more than one item in a single order, I'll put all together in one box to minimize the shipping costs
I use standard Italian postage services, small items are not traceable while bigger parcels are. The service is reliable however would you require a different service (i.e. track & trace, insurance, express, etc.) do not hesitate to contact me prior to placing your order.
International shipment delivery time varies between 3 and 10 business days depending on the final destination.
Local shipment within Italy delivery time varies between 2 and 7 business days depending on the final destination.
Delivery time may be delayed during seasons peak (i.e. Christmas) so plan your orders accordingly.
We are not responsible for any damages occurred to the parcel while travelling, or lost items, or major delays.
I use Etsy Direct Check-Out which supports major credit cards as well as Paypal.
I will send you a confirmation email on every step of the process, upon receiving the order, the payment and prior to the shipment.
If you are an international buyer (outside of Italian's borders), you'll be responsible for paying any custom taxes in your country.
Returns & exchanges
If the item you bought is not to your like, please contact me so we can find a solution together.
If you'd like to send back the item you can do so within 14 days since you received it. I will refund you the item's cost but not the shipping, once I receive the item back.
The item must be shipped well packaged and secured, I will not be responsible for damages occurred during shipment and this may affect your refund options.
All items are handcrafted, differences may occur between similar items.
I strive to put every possible information and details in the item's listing so please read carefully before buying, if any doubts do not hesitate to contact me via email.
All pictures are of the item in the listing and taken moments before posting it online, with minor (i.e. cropping, image straightening, lights) or no corrections.