Packages are sent USPS. Wilbur Vintage is not responsible for lost, stolen or damaged packages.
DOMESTIC SHIPPING: All packages will be sent with a tracking number (except overseas).
I ship out packages in the middle of the week, so if the payment doesn't clear into my account before that time then the package will go out the next week. Please allow 5-10 days for arrival. If you need a package sooner please let me know.
All international packages are shipped USPS first class. Delivery can take up to a 3-4 weeks depending on the country. If you choose to upgrade to Priority or Registered Mail***, please contact me for rates. Please note that you may incur customs charges from your local government.
Insurance is not included in the shipping costs, but it is highly recommended for international orders. Please let me know if you choose to purchase insurance.
***Registered Mail™ (International) is a service that allows you to register your international mail for additional protection and security. Features of this service include:
A mailing receipt is issued by office of mailing, and a record of delivery is maintained at the office of destination (the recipient's signature is not required)
***Registered Mail provides the sender with a mailing receipt, and upon request, electronic verification that an article was delivered, or that an attempt at delivery was made.
Registered Mail is handled separately from all other mail, and records are kept by registry number
PAYPAL and Etsy billing
Returns & exchanges
All sales are FINAL. No Refunds or Exchanges. If there is a serious problem with a purchase, please contact me to discuss options.
Vintage items often have IMPERFECTIONS.
I try to list any flaws in the item description. Please let me know if you need any extra photos, measurements or information before you make a purchase.
PLEASE, PLEASE, PLEASE ask all questions prior to buying!
Please make sure to make me an offer on any of my items.
NO RETURNS FOR CLOTHES THAT DO NOT FIT! Wilbur Vintage measures all items before posting. Please email me if you have any questions as to how an item may fit..
NO RETURNS FOR COLOR INCONSISTENCIES. I do my best to show the exact color of my items. Please ask all questions prior to buying.
*Pennsylvania residents must pay sales tax if applicable.
INTERNATIONAL BUYERS– Please Note:
**Buyers are responsible for any Import duties, taxes and charges . Check with your country's custom office to determine any additional costs prior to buying. (These charges are not included in your shipping or purchase price).
**Please don’t ask me to list merchandise below value price or to list items as “gifts”. This practice is prohibited by the U.S. and international government regulations.