I ship through the US Post Office, parcel post, which is about 7- 10 days but usually less than that! Sometimes I will send it priority if it is only a few cents more, which happens quite often! If you need an item quicker then let me know before you purchase the item and I can up grade the shipping and cost.
Citrus Grove Vintage accepts Paypal or Etsy's credit card system and will not ship until the Paypal payment has been cleared to a CONFIRMED ADDRESS as per Paypal within 1-3 business days.
I do not accept checks, but will do a money order but, will not ship item until I have received the money order.
Returns & exchanges
Citrus Grove Vintage ONLY accepts returns if I have unknowingly misrepresented an item. We provide close up photos, complete descriptions, and dimensions so that you can make an informed decision to purchase an item.
We consider buying / selling on Etsy to be a partnership based on information and communication.
Citrus Grove Vintage is an individually owned enterprise, not a large corporation, so the buyer / seller partnership is important, if not personal. IF WE MISSED SOMETHING, please contact us within three (3) days of receipt of your package. DAMAGE OR LOSS: Only items that are INSURED will be covered against damage or loss, and per the USPS, will be claimed by the recipient with our assistance. Please contact us within (3) days of receipt of damaged item, and be sure to keep the packaging, and take a digital picture, if at all possible.
My aim is to make you happy with your purchase at Citrus Grove Vintage!
ABOUT VINTAGE: Vintage and antique items have been used, if not loved, previously, and show their age in a variety of ways. These previously owned items can have patina, marks, imperfections, scratches, chips, cracks, glue residue, verdigris, plating loss, repairs, etc. Other than a light once over, we leave vintage jewelry in *as found* condition. It is understood that many collectors enjoy the toning that can only come with age, and cleaning or polishing can remove that patina or character. We also check that clasps work properly, ear screws function, and all stones are present. We try our best to note any condition issues, but if we miss something, and it bothers you, please bring it to our attention. YOUR HAPPINESS is very important to us!
If you wish additional photos of an item, send a message, and we will be happy to provide you with same. Remember, monitors show colors differently, and colors are perceived by each person's eyes differently.
VINTAGE = 25 to 99 years old. ANTIQUE = 100 years or older. For the purposes of simplicity, all my shop sections are labeled VINTAGE, though within them you will find true ANTIQUES (read the TITLES) WE READ YOUR FEEDBACK: We love to hear from our customers, so please let us know how we're doing.
ONE OTHER NOTE: Dimensions given are approximate. If exact dimensions are required, ask for a verification, and we will be happy to double-check. DO COMPARE the measurements given with something life-size so you can judge the scale of the item, as we use enlarged photos to show detail.
If you wish to purchase something internationally please contact me so I can post a special listing for you with the appropriate shipping! Thank you.