Use special care for cookie cutters: Hand wash with a dishcloth or sponge. The cutter can be immersed in warm soapy water, but needs to be immediately wiped dry. Never use abrasive cleaning materials. Store in a dry area.
If your order is received early enough in the day for us to process it, it will be shipped that day, Otherwise, it will be shipped within 24 hours of your purchase.
We ship by First Class Mail, which will take approximately 2 to 5 business days, and Priority Mail, which will take approximately 2 to 4 business days.
International shipping times are approximately 6 to 21 business days. Times may vary depending upon any delays in your country's customs. Any International taxes and duties that may be levied by customs are the responsibility of the buyer.
These are not guaranteed delivery times, but simply an estimate of the time it will take the post office to get your package to you. If you have a question about the delivery of an order, please send us a message through Etsy.
We accept Master Card, Visa, Discover, American Express, and Paypal.
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We do offer refunds. If there is a problem with your order, please contact us first before leaving feedback or returning the item, and we will give you instructions on how to handle the return. If you have simply changed your mind and just want to return the item, please understand that we will refund item cost only, and not the shipping cost originally paid on the item. Cake kits and candles must be returned in original packaging.
We will ship your packages the same day if your order is put in earlier enough in the day for us to process it. Otherwise, we will get it in the mail to you within 24 hours of your confirmed payment. We ship on Monday through Friday, and most Saturdays, excluding postal holidays.