I will ship the items after your payment clears, within 1-3 business days.
Shipping will be by USPS first class up to 13 ounces, priority mail for more than 13 ounces. Flat paper Items are packaged inside a bubble mailer. Figurines are mailed first class, wrapped, inside a small box.
International items will be shipped as first class mail.
On orders going outside the US there may be import taxes, customs, duties, or fees levied by the destination country. It is the responsibility of the buyer to pay any and all of these.
Please message me if you want to know the total dollar amount before purchase and/or have any special mailing requests.
The accepted methods of payment are Paypal and Etsy's Direct Checkout. You can use a credit card with either method.
Washington State residents: As we all know from our travels within the state, the new method for sales tax collection is destination based. That means that I have to charge a different rate depending on where you live. Etsy has started a new tax collection tool that overrides my Paypal settings. The new tool is incomplete, and will only allow me to charge one rate. I have it set for the maximum rate in the state (10.4%). If you are in an area where the rate is less, I will refund the over charge. In some states this is not legal, however the WA.gov site has a provision that does allow it for WA.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are unsatisfied with your purchase, I will accept returns for up to 10 days from receipt of the item. As long as the item is undamaged I will give a full refund, minus shipping.
If you have any questions about any items, please email me before you purchase the item.
I believe in communication with our customers. Emails will be sent to you for all major steps in a transaction. i.e. when I mail the package(s).
I welcome the opportunity to work on custom orders. Please email me with your request.