Shipping use standard international mail for all of my shipping. All in stock orders are shipped 1-3 days from the day the order is received excluding weekend and holidays. But sometime they do take a bit longer, it depends on shipping condition in each nations.
Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
SHIPPING OPTIONS We provide shipping upgrade service. on orders over $100, Free shipping upgrade (Express shipping) Please send us a CONVO, if you'd like to request a specific carrier, EMS or FEDEX, for Free shipping upgrade. *EMS is not provided Italy. *FEDEX is not provided P.O.Box
**Registered Airmail: 7 to 20 working days. $3.00 flat rate and $0.20 with another each item. may take up to 30 business days depending on circumstance. Tracking Number is provided.
**EMS Express: 2 to 7 working days, $18.00 flat rate Tracking number and insurance are provided. If your order is over 1.0Kg, there will be additional charge. Phone number is needed, CANNOT Ship to Italy, UK Please just purchase it, if you want to make upgrade. https://www.etsy.com/listing/238159936/
**FEDEX Priority: 1 to 5 working days, $15.00 flat rate (unless there is a delay in custom) For Asia 1-2 days, For Europe 2-5 days, For U.S. 1-3 days Tracking number and insurance are provided. If your order is over 0.5Kg, there will be additional charge. Phone number is needed, CANNOT ship to P.O. Box Please just purchase it, if you want to make upgrade. https://www.etsy.com/listing/386376784/
Limitations on shipping countries : Korea
Paypal is accepted for payment, and You can pay with any major credit or debit card though Paypal.
If you are new to Etsy please consult a this Etsy payment guide: http://www.etsy.com/help/article/339
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returned items must be in their original, unused condition. Please ship returns in a padded envelope or insulated box and Shipping fees cannot be reimbursed. Defective items may be returned free of charge.
If you decide to return the item you have purchased, please contact us within 7 days of the date you receive your order. The items need to be in their original condition.
20% off coupon used order, sorry, we will not make a refund regarding to used discount coupon. One coupon code is available per one purchase.
Please ship items back with shipping confirmation to this return address and please forward shipping confirmation number by etsy conversation, it is important that we can track the package.
Design In Your Heart Hawangsimni-dong, Seongdong-gu 103-703, Poongrim I-won Apt., Seoul, Seoul, 06028 South Korea
Refunds are issued after returned package has been received on my part and tracking shows that it has been delivered. Return funds will be returned to the buyer's account usually within 48 hours and there are no other issues to resolve. Return shipping is paid by the buyer and is also not part of the refund amount due to postage are a transaction between the buyer and courier service, thank you for your understanding.
We welcome any bulk order and wholesale inquiries. If you would like to order more quantity, please contact us.