Many of my hand crafted items are customized to each client. Therefore, they can take anywhere from 1-4 wks to ship. Please allow enough time when ordering custom products. I work on my orders based on party dates and/or the shipping preference date that my clients give me. This way I know I am getting the items to my clients in a time frame they are comfortable with. If at all concerned, please message me and we can discuss further.
Any items already crafted that are not personalized (no monogram or requiring personal info, i.e. cards) will be shipped USPS mail once payment is received within 2-3 business days.
Direct Payment through Etsy Paypal (you do not need a paypal account to provide payment this way)
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Customer satisfaction is my number one priority! Please contact me immediately should a problem occur when items are delivered.
Please keep in mind that once your item(s) leave my hands, I have no control over any weather or other circumstances that might delay the post office.
**PLEASE KEEP IN MIND: I WORK ON ORDERS BASED ON YOUR PARTY DATE, NOT NECESSARILY WHEN YOU PLACE YOUR ORDER. IF YOU DO ORDER CLOSE TO YOUR PARTY DATE, AND I AM ABLE TO FIT YOUR ORDER ON MY CALENDAR, I CERTAINLY WILL. IT IS BEST TO ORDER WELL IN ADVANCE OF YOUR PARTY, ESPECIALLY IF YOU ARE ORDERING INVITATIONS THAT REQUIRE MAILING 2-3 WKS PRIOR TO YOUR EVENT. PLEASE DO NOT WORRY! I WILL MAKE CERTAIN YOUR PURCHASE GETS TO YOU WELL BEFORE YOUR PARTY DATE! FEEL FREE TO SEND ME A MESSAGE OR EMAIL AT WWW.SILLYGOOSECARDS@AOL.COM WITH ANY QUESTIONS OR CONCERNS.