3/4" snowflake needleminder
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Shipping & policies
Shipping is by USPS First Class and Priority. I ship with insurance on all items and provide a tracking number for all purchases shipping domestically.
All items are shipped to your address provided on Etsy. PLEASE DOUBLE CHECK YOUR ADDRESS ON YOUR ORDER TO MAKE SURE IT IS CORRECT. THIS IS THE ADDRESS I WILL SHIP YOUR ORDER TO. If your package is returned to me due to inaccurate address, I will contact you to reship at your cost.
International: Customs: Please check to see if the item you wish to purchase is allowed to enter your country. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL VAT, DUTIES,CUSTOMS OF YOUR COUNTRY.
ADDITIONAL SHIPPING INFORMATION :
Please contact me for if you wish to send the item as a gift. I offer gift wrapping as well.
SHIPPING IS DONE BY A THIRD PARTY - USPS. ALL ATTEMPTS ARE MADE BY ME TO THE BEST OF MY ABILITY TO ENSURE YOUR PACKAGE WILL ARRIVE SAFELY.
ALTERNATIVE SHIPPING BY UPS AND FED-EX IS POSSIBLE. PLEASE CONTACT ME FIRST TO MAKE ARRANGEMENTS. IN SOME CASES, SHIPPING FEES ARE HIGHER.
Delays may occur because of bad weather, during holidays, and during peak times of shipping. Please plan accordingly with your orders.
If you have any questions, please contact me. I value highly customers who appreciate handmade items.
You may pay via PayPal, direct credit card, or Etsy gift card. You may use a credit card with Paypal without opening an account. I ship after I have received notice of payment.
Please inform me within 24 hours if you need to cancel an order. I will need to wait for return of the package before issuing a refund if the item has already been shipped.
To request an item to be reserved for you, please contact me via conversation. I will reserve an item for 5 days unless agreed to otherwise.
WISCONSIN RESIDENTS, I am now collecting the sales tax to remit to the State of Wisconsin.
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL VAT. DUTIES,CUSTOMS OF YOUR COUNTRY.
Thank you for your purchase from my shop.
Returns & exchanges
For lost and damaged in transit items: Please send an email to me upon receiving the item of any damages. Include pictures of the item and of the packaging. Please do not discard any packaging or the item until forms have been filed with USPS. I will refund price of item and shipping. If instead, you would like another item in my shop, it can be sent to you as a replacement (I will pay the outgoing shipping charge for the new item).
If USPS says the item has been delivered and you have not received it, please check with neighbors, family members and your post office to determine if the package has been delivered to the wrong address. Please do let me know as soon as possible. I will work on my end to help find your package.
Other reasons for return: I accept notification of desire to return up to three (3) days after the item has been delivered. I will refund the item cost only. The buyer is responsible for returning the item in good condition at your expense in shipping including insurance and a tracking number. I will refund the item cost minus shipping once the item has been received back and checked over. This policy does not apply to personalized items. No returns will be accepted for personalized items.
Most of the items listed are handmade (with exception for supplies) . Each handmade item is one of a kind and cannot be precisely duplicated as shown in the picture due to material availability and the general nature of handmade items. Care is taken to make sure your item will arrive safely and on time as much as is possible on my end. It is inspected before shipment before being carefully packed.
Smoke free home. I live with two cats who don't like when I hand stamp or when I sew, so they stay far away from the items used in making products. We keep our pet area very clean to help maintain cleanliness in our work areas.