1. Select the size and ADD item to CART. 2. Complete the payment. 3. Send to our email Josancanvas [!at] gmail.com
- your high-resolution pictures. - your text(Wedding Song, Lyrics, Vows ... any Words/Text). - select your font style number (see photo ).
Please send us your Photo (quality photo at least 300dpi), Name, Etsy Username, and if you would like us to do any of the optional effects or complimentary photo retouching let us know.
4. We will create a proof / preview for your canvas order within 2-3 days. Once we have completed your piece, you will receive an email with a link to view your proof/preview. 5. Once you have approved the proof/preview, we will print on canvas your piece of art, we will stretch it on a wood frame and ship it to the address provided during checkout.
ABOUT FINISHED PRODUCT: - Your Custom Art is Professional Printed on Canvas. - Your Canvas is Stretched/Gallery Wrapped on 3/4"(0.75 inches) Deep Real Wood Frame. - Comes ready to Hang on your Wall as A Beautiful Modern Canvas Wall Art.
Artwork is mailed out with USPS First Class Mail with a delivery confirmation. Arrival time is usually 1-5 business days . Holidays not included.
Art ships in a special bubble mailer envelope, which give's it 100% protection against damages.
Please make sure your address is correct (and Etsy account does not have an old address)- We are not responsible for wrong addresses.
We are not responsible for any additional Custom Charges outside US!
All major credit/debit cards through Direct Checkout.
Should you encounter any issues during the checkout process, please don't hesitate to contact us so we can help resolve the issue as soon as possible.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
No refunds/exchanges are available on personalized or customized items. PLEASE PROOF your Canvas completely - we do not Spell or Check canvases. We are not responsible for typographical/grammatical errors (ours or yours).
Please NOTE that after the DIGITAL PROOF was already send to you, there is NO cancelation as we spend time working on the proof.
Your 100% satisfaction is our first First Priority - if you are not happy for any reason we want to know and will make it right.
Additional Policies and FAQs PROOFING: Once the digital proof is approved, that indicates it is ok to make the canvas and you have no further changes. It is the customer's responsibility to check the digital proof carefully and make sure there are no errors. We cannot make changes after the canvas has shipped. PLEASE PROOF CAREFULLY!!
FOR GreenTreeCanvas CENTER ORDERS
By processing and submitting your GreenTreeCanvas order on the Etsy Site:
You represent and warrant to GreenTreeCanvas' providing information or services, that you own and possess all rights or own sufficient rights of third parties necessary to copy, produce, print or imprint each and every document or other item and portion thereof you submit.
You agree and covenant that at GreenTreeCanvas' request, and without further consideration, you will promptly provide GreenTreeCanvas reasonable evidence of such adequate and enforceable rights of third parties (i.e., consents, approvals, licenses or sublicenses), and agree thatGreenTreeCanvas may provide a copy of these T&C to anyone claiming an infringement of copyright/trademark in your document or to law enforcement or other entities as required by law or as RockinCanvas reasonably determines to be necessary to protect its rights or the rights of others.
PLEASE NOTE! Placing an order in our Etsy shop, you take responsibility for any copyrights!
CONDUCT OF USERS
You agree that you will not: (1) transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials that is or that GreenTreeCanvas considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable; (2) attempt to transmit any "virus," "trojan horse" or other software destruction or disruption device; (3) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, any regulations having the force of law while you are using or accessing the Site or in connection with your use of the Site, in any manner; and (4) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.