I ship first class mail the first available business day after your purchase. I do ship internationally. US customers also have the option to upgrade to Priority Mail. All Drop Spindles are shipped with USPS Priority Mail, fully insured, within the US. First Class international mail. Buyer is responsible for any extra fees due according to your country's customs regulations.
Direct checkout with your debit or credit card, paypal & etsy gift cards are accepted forms of payment.
Returns & exchanges
I want everyone to be happy with their purchase. If you do not love your items I will refund full purchase price, minus shipping charges, as soon as I receive the returned item and it is in new/undamaged condition. Refunds are available if I am contacted about return within 15 days of original sale date.
I package all of my items in small gift boxes for safe travel. If one happens to get broken in the mail (which happens on occasion) please return pieces or take photos of the pieces & I will replace them at no charge to you. Drop Spindles must be returned for refund of any reason.
Custom orders are non-refundable.
I can't guarantee that I will be able to accommodate all custom orders. But feel free to contact me with any requests you may have. Please contact me for a quote on the item you would like to have. Custom Orders are non-refundable.
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5% DISCOUNT if you shop at webstore: http://www.theclaysheep.com