Your order will be shipped within 2-5 business days after receipt of payment. Items will be shipped USPS or FedEx.
If you have a request for expedited shipping, please feel free to add a note in the remarks section when you check out. You can just make a separate payment through PayPal.
Smilehood Sales accepts payments through PayPal for purchases with a credit card, or a PayPal account. It's fast, it's easy and most importantly, it's secure!
Here are some frequently asked questions about Paypal payments. These FAQ's and more, can also be found at http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not satisfied with your purchase please contact Smilehood Sales within 5 days. If a refund is given the buyer will still be responsible for the return shipping cost. If an exchange has already taken place for an item, a return is not accepted for this replacement.