Items will be shipped in 1-3 business days after receiving a cleared payment. Items may be shipped later than this period during busy times, when raw materials are unavailable and for some made-to-order items. We will contact you immediately if this is the case.
We are not held responsible for any international border taxes, import duties and custom fees. These fees are the responsibility of the purchaser. We are not responsible for missing shipments. However, we will do our best to track down your parcels. For bulk purchases, please send us a message and we will send out a shipping quote.
All shipments will be sent through Canada Post via standard shipping.
Tracking is included on all orders within Canada. If you reside outside of Canada and would like to add tracking, please let us know and we will send out the quote.
We accept payments through credit and debit cards, Etsy gift cards and other international payment methods as well as payments via PayPal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Due to the nature of our products, we do not offer returns and/or exchanges. However, if there are any concerns with the products you have received, please send us a message and we will work to resolve the situation.
Due to variations in monitor display, the color/shade of products may slightly be different when received in person. We do our best to take photos so that they appear true to color.