We aim to despatch orders within 3 -5 days, but often orders leave within a couple of days. If an order is urgent, please let us know and we will ensure it is completed and sent ASAP. We use Royal mail 1st class or Royal Mail standard airmail. For larger parcels within the UK, we use My Hermes.
Please make your payment with your order, this allows us to complete and despatch your order as soon as possible.
Returns & exchanges
We hope that you are happy with your order but if you do wish to exchange or return an item please send it back to us in the original/unopened condition within 14 days of receipt.
If you think your kit is not complete, please contact us first. We work hard to try and avoid this happening but if a component has been missed, we will amend this for you.
Please use either the original or suitable packaging to protect the items you are returning.
Please note that delivery charges and returns postage are direct costs and we regret that we cannot refund these.
We will not charge for delivery on exchange orders for customers in the UK.