All packages will be sent USPS priority mail. I add tracking to all my packages. They arrive in 2-5 business days and will have an estimated delivery date. Once I give packages to the USPS, I am no longer in control. Occasionally, delivery takes a bit longer than expected. I will not be responsible for packages once they leave my shop. If you would like to add insurance please let me know before you pay so I can add insurance to your order. For last minute rush orders that need to be shipped Express Mail, price depends on your zip code and should be determined before order is placed.
We accept Paypal. Orders will process once payment has cleared.
Returns & exchanges
Every item is custom made for your little princess. Refunds and exchanges are currently not available. If an error occurs on my part I will work with you to ensure you are happy.
If you decide to return you will pay all shipping fees. I will only exchange if the damage was my fault. My items are made of fragile materials. Please supervise your children when wearing they could be damaged easily.
I am not responsible for damaged items caused by the postal service.
If for any reason you are not satisfied with your purchase, please contact me within 3 days after receiving your item, as we want every Nenas Tutu Cute Bowtique customer to have the perfect item for their sweet princes! Together we will find a solution.
We reserve the right to cancel an order at any time or to change any of our policies at any time