I will ship to the address provided to me by Paypal/Credit card processor when I receive payment. In order for your items to arrive without delay, please make sure this matches your Etsy address! (Or leave me a note explaining the difference) I am happy to ship directly to your gift recipient!
Orders are shipped regular Canada Post. It is the cheapest and slowest, yet equally reliable way of shipping. There is no confirmation number or way of tracking. My experience with them has been 100 positive so far. If you want me to ship some faster / more expensive way - please let me know in a convo. I will inquire and adjust the invoice accordingly.
Insurance is not covered in the listing. If you would like to insure your package, please contact me.
International orders are shipped Canada Post AirMail.
To My International Customers: I do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and Chance Vintage is not responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees. I am happy to ship anywhere in the world.
To My Local Customers (Greater Vancouver Area, British Columbia, Canada): pickup is always possible and free :)
Immediate payment is expected at checkout. Payment is accepted by PayPal / credit card only.
Returns & exchanges
I want you to be completely thrilled with your order. If you are not satisfied, please contact me within 10 days of receiving your item and you can return it. You will be responsible for returning items in their original condition as well as return shipping costs.
In the event of a lost package I will ask you to wait 9 weeks before I refund the entire amount of your purchase.