All orders will be sent via USPS. Money order shipments will be sent out upon receiving payment. Credit Card, Debit Card, or PayPal purchases will be mailed out within 5 days after transaction. Shipping cost can be found on the description page of each product.
All payments can be made through Credit Card, Debit Card, PayPal account, or Money Order.
- Credit Card, Debit Card, and PayPal Account orders can be made through PayPal. Even if you do not have a PayPal account, PayPal will process your Credit Card and Debit Card orders at no cost regardless.
- For purchases made by Money Order, Etsy will send the address in which the payment should be sent to.
****All orders must be paid in full within 24 hours of purchase, UNLESS, arrangements have been made with “The Jot Keeper" otherwise. Please contact us before your purchase if you need a little extra time for payment. We will let you know if the arrangement you need works for both of us.****
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All items may be returned as long as they maintain the same condition in which they were sent. Customers must pay shipping on the desired item they are returning. Refund will be given upon reception of the item. All returns must be made within 2-3 days after the item is received by the customer.
//Packaging All items will arrive at your doorstep wrapped in crisp white tissue and lovingly tied with jute twine. Perfection and crisp appearance is what we strive for! We hope you are blessed not only with your purchase, but also with how it arrives!
//Custom Orders “The Jot Keeper” gladly accepts custom orders. If you see something on our site that you really like but would wish to customize it a bit, please don’t hesitate to convo us, and we can make arrangements for your order.
//Days of operation Our shop is open all the time. We typically respond to convo messgaes between 2-3 hours after they are received. We will not be processing orders on Sunda, so any orders received after Saturday will not be processed until the following Monday. Also, from time to time there may be a certain amount of time that we will not be processing orders. If this was to be the case we will have it posted in our announcement on our store page. Orders will also not be processed on American Holidays.