Is this picture frame a gift? Make it all the more special by sending it with a picture already included in the frame.
Purchase this listing to have your photo printed and inserted into your frame prior to shipping.
This listing must be purchased along with a frame from our shop. This listing alone does not include a frame. This listing is an upgrade to include along with your frame order if you would like us to print your photo for you and insert into your frame.
Attach your image to a message to us along with your order number.
If you are ordering one frame, add a quantity of 1 of this listing in the same size as the frame you have ordered to your shopping cart.
If you are ordering more than one frame, add the quantity of each size you will need to your shopping cart.
We will print exactly what you send to us and we will not be held responsible for an image that we get that is out of focus or poor quality. For frame orders in size 3.5"x3.5", 5"x5", 7"x7" and 8"x8" we will have to print out a larger picture and trim it down to fit and will do our very best to make the focal point of your picture centered nicely into the frame. There will be no refunds.
- Send us an image that is in the same orientation as the frame you are ordering. Example: If you order a size 4x6 Landscape (horizontal orientation), we suggest you send us a picture that is also landscape/horizontal.
- Make sure your image is clear, crisp, and not dark.
- Do not send us an image that you have cropped. The more you crop and image, the larger that picture becomes and it the quality of the image will be reduced.
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Shipping & policies
CURRENT LEAD TIMES:
FRAMES: 1-3 BUSINESS DAYS
GREETING CARDS: 1-2 BUSINESS DAYS PLUS SHIPPING
ORNAMENTS: 1-3 DAYS PLUS
Lead time includes business days only and does not include holidays or weekends. Lead times are estimates only and may take a day or two longer due to unforeseen circumstances such as a shop member calling out sick. If you need your order by a certain date but are unsure of whether or not your package will deliver in time, please contact us before placing your order. Info and quotes for faster shipping options are also available upon request.
All orders ship via USPS.
FRAME ORDERS shipped within the United States will ship via Priority Mail, 2-3 day. Delivery dates are not guaranteed with Priority Mail. We are not responsible for any delivery delays caused by USPS.
HOLIDAY ORNAMENT ORDERS shipped within the United States will ship standard First Class 3-5 day mail or you may choose to upgrade at check out to Priority Mail 2-3 days. All shipping methods are estimates only and delivery dates are not guaranteed. We are not responsible for any delivery delays caused by USPS.
GREETING CARD ORDERS shipped within the United States will ship standard First Class 3-5 day mail or you may choose to upgrade at check out to Priority Mail 2-3 days. All shipping methods are estimates only and delivery dates are not guaranteed. We are not responsible for any delivery delays caused by USPS.
USPS EXPRESS SHIPPING is available and is an overnight shipping method to most locations within the USA. Please contact us for pricing and we will send you a link to make this payment. We are not responsible for any delivery delays caused by USPS. We do not refund express shipping costs in the event that your package is delayed or lost.
INTERNATIONAL ORDERS (orders shipping outside of the USA): Standard shipping for any items purchased from our shop that are shipping to countries outside of the USA will ship via USPS First Class International Mail. Shipping time varies, and there are no delivery date guarantees. Transit time can usually take anywhere from 1-3 weeks, depending on the country you are in. If you need your order by a certain date, contact us and we can discuss faster shipping options for an additional charge. We are not responsible for any delays.
MORE ON INTERNATIONAL ORDERS: International orders may incur additional delays due to customs. We are not responsible for these delays. Additional taxes and fees may be charged by your country, and you will be responsible for these charges. We do not collect these fees or taxes. International customers pay this directly to their country, if applicable.
If USPS loses or damages your package, you are responsible for filing an insurance claim directly with USPS.
If your package is undeliverable to the shipping address you provided for any reason, your package will be returned to us and you will be required to pay for shipping again to get your package.
Returns & exchanges
Please follow ordering instructions that are included in each listing carefully and include all required information in the "Notes to seller" section upon placing your order. If the information you provide is incomplete, this may delay your order and may ship out later than the current lead time displayed.
Please double check all spelling and dates for personalized orders. Hello Gorgeous Décor cannot be held responsible for any incorrect information provided to us for personalized orders, so please make sure this information is correct. We cannot accept a return/exchange for an item made incorrectly due to the customer providing us with the wrong information.
CUSTOM ORDERING - If you place an order from a frame listing in our shop but want to make changes to the wording that is shown on the frame, you must write very detailed instructions on what changes you want made in the notes to seller section at check out. It is your responsibility to tell us what words to remove from the frame that are currently shown, and what words to add. Your frame comes with the wording that is shown on the frame listing you order from. If you want what is shown to be changed or removed, you are required to tell us that in the notes to seller section at order placement.
If you are customizing your order to include a different frame color and a different ribbon color than what is shown in the listing photo, please be sure to include the frame color name/number and ribbon color name/number in the "Notes to seller section" upon check out. Both the name and number is required. If you do not include both the names and numbers and your information to us is unclear, your order may be delayed and ship later than the current lead times displayed.
We do not honor cancellation requests unless you contact us within 15 minutes of order placement.
We may not be able to honor any changes to your order that you email to us after an order is placed. We start processing your order right away, so often times changes cannot be honored.
Please do not place an order until you have decided on all your colors and wording.