I will ship orders within 36 hours of payment clearing, usually much less.
Please note that items ship from Canada so shipping times will vary depending on where you are located and if items are held at customs. General guidelines for Canada Post is 5 to 12 business days, Monday to Friday.
I have had orders arrive in as little as three days but most times it is around one week or a bit more; on rare occasions it has taken a few weeks. I will ask, that if there is a delay, you wait up to 4 weeks before action is taken or a refund is considered since it is likely being held at customs and to please maintain contact with me :)
Buyers are responsible for any custom or duty charges for international orders.
I accept payment through Direct Checkout or through Paypal.
Many of my items are ready to ship. Normally they will ship the next day after the order is received but I give myself a buffer of 1-3 days because sometimes things happen to prevent shipping next day.
Any custom orders or made to order will have a longer processing time.
Returns & exchanges
I want you to be happy with your purchase. If for some reason you are not, please contact me and I will do what I can to make things right!
If a refund is given it will be for the cost paid for the items and will not include shipping costs. An exception is if an error was made by me, then the refund will include the item cost plus shipping cost. Item must first be returned to me in the same condition that it was sent. This policy does not apply to patterns as they are easily copied.
Good customer service and communication mean the success of my shop. I take pride in the merchandise I offer. I want you to be happy and satisfied. All my merchandise comes from a non smoking home and pet free home (unless posted otherwise).
I do my best to give an accurate description and take natural light photos. I welcome you to ask questions about any piece of merchandise before purchase