Usually USPS first class. If it's going outside the US, then usually priority mail. Free shipping to the US, only one dollar to anywhere else. With the exception of skirts. Shipping isn't free on skirts. But it IS still pretty cheap.
If you need something fancy, like insurance or delivery confirmation, I consider that an upgrade, and you will need to tell me what you want, and I'll let you know how much it will cost. With that said, nothing has been lost in the mail yet, and I never use insurance or delivery confirmation. (I kind of think it's their job NOT to lose packages, you know what I mean?)
You should also know that if you item needs a package larger than an envelope, it will be a re-used package. I'm definitely into recycling, and this is one of many easy ways to do it. They're always in good condition, and taped quite securely to ensure that your item arrives safely.
Paypal is strongly preferred. Credit cards and Etsy gift cards are accepted. If none of these payment options works for you, please send me a convo and we can work something out. :)
Returns & exchanges
All sales are pretty much final...with that being said, I would like every transaction to be 100% pleasant and perfect, so if you've encountered any problems, please let me know and I will work with you on a case by case basis. You'll probably have to return the item at your own cost, before receiving your refund...if it's custom work, like a handwritten letter, refunds are not available. You're paying for the time/energy/skills it takes to complete the project, so if it has been written, that sale is final. If you're not happy with the final product, please let me know and we can pick a new style for your letter together. Occasionally you can catch me before I've started your project (to cancel or change something) but you'll have to be quick, because I generally work fast.
I love to do custom orders, feel free to ask for anything! Wholesale orders are fantastic, and consignment is pretty fun, too. Let me know if you'd like to carry some of my work in your store. So far my work can be found in stores from NJ to CA.