SHIPPING: Within US: Delivery is usually 2 to 5 Business Days
International: Depending on the country it can take 2 to 6 weeks. Once you receive your order if it is torn apart or destroyed you need to contact your Postal Service. Insuring your package is recommended, contact me and I will get you a price. I have no control over your customs! Buyers are responsible for any duty or custom charges if applicable.
If you do not receive your order in a reasonable amount of time, please contact me and I will discuss it with you.
All Orders: Shipping is through USPS First Class Mail, if you want it shipped another way contact me. I ship 24-72 hours after receiving your payment-except Saturday and Sunday.
US orders: Will receive a tracking number the order ships. If you are ordering many items convo me and I will make sure you get the best possible shipping rates (i.e. Flat Rate Box). Let me know if you want insurance, it is completely up to the buyer. but I am not responsible for lost items.
International Shipping: If you believe you should purchase insurance, please convo me so I can find out the best price for you. I will not be responsible for lost orders for an unconfirmed address. Please note that I have never lost an order. First Class Mail is much more economical for international orders. I have sent orders practically everywhere overseas without problems, but shipping without insurance is up to you.
NOTE: If you paid with Paypal, your order has been shipped to the address on file with Paypal. If you paid through Etsy's Direct Checkout, your order has been shipped to the address on file with Etsy. Please allow a day or so for tracking to update. Thank you!
PAYMENT: I accept Paypal. All purchases are shipped within 24-72 hours. I will wait until E-checks have cleared Paypal before shipping. If you need your item right away convo me before you pay. This way I can quote you Priority shipping costs.
Returns & exchanges
REFUNDS & EXCHANGES & PROBLEMS: Please check the items when your order arrives. If there are any discrepancies, please notify me within 3 days so that I can correct the problem.
If the problem is because I messed up – incorrect description, wrong item shipped or major flaw, then you can return it for a full refund.
Please contact me before returning any items.
If there is no problem with the item received, (you just don't want it it), shipping, handling, and insurance fees are NOT refundable and you are responsible for return shipping cost. As mentioned previously, you must contact me within 5 days of receiving your order.
Important note: All returned products must be in their original condition. I will issue a credit to your PayPal account after I receive the returned products. You will receive a refund for the item less the shipping costs paid.
CONTACTING ME: Etsy Convos are the quickest way to reach me. This way I won't miss your message.