I ship using USPS First Class shipping with shipping confirmations. For US customers, I will convo you with the tracking number when shipped.
I accept Paypal. I also accept Etsy Gift Certificates.
Please contact me first if there is a problem.
Returns are allowed within 14 business days.
Taxes, duties, etc. are the responsibility of the buyer.
Returns & exchanges
Refunds will be discussed on a case by case basis, if no other resolutions can be made.
Of course, we must display the usual disclaimers that need to be said when discussing handmade items:
1) No two items will be 100% exactly alike. Especially with carded fiber batts! 2) Veggie Matter. There will be some veggie matter. I start with raw fleece straight off the sheep. It is skirted (the grunge parts discarded). Then it is washed (dirt & lanolin removed, some veggie matter will dissolve during this step), & rinsed. Then the wool is dyed - another process that removes some more veggie matter. Then the wool goes thru the wool picker to fluff up the fibers - this step also removing more veggie matter. Then the wool is carded on a drum carder - which removes even more veggie matter. While carding, I will hand pick out any more veggie matter that caught my eye. I tend to card all the single colors individually, so as to remove veggie matter. Then the colors are measured out, run thru the picker again (to help mix the colors - and still removing any veggie matter still have survived all the processes so far). Then one final carding blending the colors into one glorious batt! (again, once more with eye inspection to hand pick out any stragglers). If any veggie matter remains at this point, well, the final stage of veggie matter removal occurs while spinning the wool, so there will be some veggie matter. Hopefully, all these processes will have removed the vast majority of the veggie matter leaving just a few bits here and there.