---------- SHIPPING POLICY: 1.) International Shipping 2.) We are shipping via REGISTERED airmail. 3.) Items will be shipped on the same or next business day of receiving full payment. 4.) Usually it takes about 10-21 days
I ship all the items from Europe, Ukraine. I ship worldwide. I ship within 1-2 business days of receiving cleared payment. All the orders are fulfilled and packed with care. Please allow 1-3 weeks for delivery by airmail. I ship all the item by registered airmail providing tracking number. I combine shipping costs.
Delivery time approximately: -USA, Canada - 7 -15 business days (will recieve via USPS, Canada Post) -UK, Europe - 7-12 business days ( via Royal Mail and other EU national postal sevices) -Australia, Everywhere else - 7-20 business days ( Australia Post and customs national postal service)
For payment I accept PayPal. If you make your first purchase on Etsy, please check out this useful guide: http://www.etsy.com/help_guide_checkout.php You do not need to sign up for PayPal to use their service, you can pay directly through their site by credit card. Please check this step-by-step tutorial on Etsy checkout: http://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If for any reason you are not satisfied with your purchase, you can return it for a full refund within 14 days after you receive it
*Customer satisfaction* I appreciate all positive comments, as they contribute immensely to the success of my business. If you are not completely satisfied with your order, please notify me first. My goal is to provide excellent customer service, and I want you to be happy with your purchase! I’ll be happy to resolve any issue you might have.