Please make sure that the address supplied at checkout is your correct current address. I can not take responsibility for packages which are lost or delayed due to incorrect address.
My processing time is 1-3 business days. Most orders are sent either same or next working day.
UK ORDERS: Once your payment is complete, items will be sent via Royal Mail 1st Class. This service usually takes 1-2 working days from dispatch, but can take longer during peak periods.
Shipping upgrade to Signed For® 1st Class is available at the checkout.
If you are a UK buyer and have not received your item(s) within 10 business days, please contact me.
INTERNATIONAL ORDERS: Once your payment is complete, items will be sent by International Airmail. Please keep in mind that it might take from 10 to 28 working days to receive your order. So make sure to order time-sensitive items as early as possible.
Standard Airmail does not include tracking, but upgrade to International Tracked is available at the checkout.
If you are a buyer outside of UK and have not received your item(s) within 6 weeks, please contact me.
PLEASE NOTE that international buyers are responsible for any and all duties and customs charges that may be incurred.
Paypal, credit cards, debit cards and Etsy gift cards are accepted payment methods. Items will be dispatched only when the payment has cleared.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Although every effort is made to photograph my products accurately, colors may differ slightly from photos due to different monitor settings.