I send shipments within 1 - 3 business days after payment via PayPal or direct checkout is received.
Packages are sent First Class by United States Postal Service, or by USPS Priority Mail for larger orders. If you want to upgrade to Priority mail or overnight delivery please let me know. If you prefer UPS, FEDEX or DHL please let me know.
First Class packages are not insured. If you would like insurance please advise me of this prior to ordering.
China and Japan residents please note that, due to a recent experience of a lost or stolen package, I ship only via USPS Priority Mail International. Priority Mail Express International is available as an upgrade. Cost for each is the same regardless of the size of the order.
Charge for the first item includes shipping price, packaging and handling fees.
International customers are responsible for any customs, VAT or duty fees. I do not honor requests to mark the package as a gift or anything other than what it is (merchandise), as this is illegal and punishable.
I ship in a padded mailer to ensure that items arrive in good condition, and in a box if the size of the order is large enough.
I accept PayPal, Etsy direct checkout and Etsy gift cards.
Payment is due due within 3 days of the purchase. If you have not made prior arrangements with me regarding this timeframe for payment, I reserve the right to cancel the order and charge a restocking fee.
Packages will go out within 72 hours after payment has been received.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
I do not accept returns for sizing or change of heart. You are responsible for viewing the entire listing and all images shown, noting the descriptions and images provided. Please note that seed bead size designations such as 11/0, 8/0, etc. are used within the US and may not represent sizes used outside the US. Refer to detail photos showing beads next to ruler and modern seed bead chart to verify size.
It's important to me that you are happy with your purchase. Please be sure to ask about an item if you are not certain whether it will work for your project. I am happy to help.
Please read the item listing carefully. If anything is not completely clear, or you need any sort of clarification, contact me before making a purchase.
After some very fun experiences with buying things from other etsy sellers, I've become an etsy seller.
Feel free to inquire about things you've been wanting to buy and are having trouble finding. I'm happy to dig into my my unusual bead and component stash for more rare pieces to help with a project.