After stated lead time for a product, I ship as soon as I receive full payment.
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Returns & exchanges
Warranty, Refund, Warnings, and Proper Use - Please Read:
Note: "FCF" = Fire Creek Forge
-All knives are shipped razor sharp! Please exercise due caution.
-If your Williams Built Blades knife breaks or fails due to faulty workmanship or defective materials, I will replace it free of charge. This does not include normal wear, abuse, lack of maintenance, or unintended use of the knife.
-I do not accept returns on knives, except I will consider on a case by case basis knives that have not been used and are in the same condition, within seven business days from the date of purchase. (THIS WILL NOT APPLY TO CUSTOM DESIGN ORDERS.) If I decide to accept a knife back under these circumstances, I may require some proof of the condition of the knife. If I receive the knife back and it is not in the condition agreed on, your refund amount will be adjusted accordingly at my discretion, up to and including no refund at all, and your knife being shipped back to you. As much as it would be nice to offer refunds at the drop of a hat, I am not able to do that. Each knife has a lot of time into it. Once purchased, the money is a part of the minimal funds to re purchase supplies and operating costs, as well as feed my family. I cannot currently accommodate refunding monies in that manner.
-Even "stainless steel" is sometimes prone to corrosion or rust, but non-stainless steels (such as high carbon and tool steels) require attention to cleaning, drying and oiling as needed. If you intend to use the knife in extreme conditions (i.e.: salt water climates, rain forest, etc.) extra care will likely be required to maintain your carbon steel knife.
-Carbon and tool steels acquire a colored finish or patina with use over time. This can help inhibit rust, but is not a substitute for regular care.
-Natural handle materials are more prone to wear and the elements than synthetic materials. If you have a wood handled knife it may need maintenance from time to time. Boiled linseed oil is recommended for this. Clean the wood, rub oil on generously and let set overnight. Repeat if needed.
-Knives should not be stored in leather sheaths as this can encourage corrosion. If your sheath becomes damp, it should be dried thoroughly as soon as possible before further use.
Use With Ferrocerium Rods: There is a reason (most) ferro rods com with a separate striker, and it is preferred that you use that or another striker such as a section of hacksaw blade. The cutting edge should never be used to strike any type of flint or ferro rod on any knife. The spine (back) of the knife can be used as a striker in a pinch and most FCF knives are capable of this. However, this will leave evidence on the spine of your knife, including possible small nicks in the steel of the knife. Done properly, this will never result in structural damage to your knife. Aesthetic damage resulting from this kind of use is not covered by the WilliamsBuilt warranty.
WilliamsBuiltBlades and Fire Creek Forge are copyrighted names. All copyrights are retained on past and current images and logos.