Interrobang Designs will be closed for the remainder of 2018. The shop will be going through some changes that I hope you all will like. Follow me on Instagram (@interrobangdesigns) for updates.
Thank you to everyone for your continued support!
Purchases will ship out within 7-14 business days. The only exception being if I'm away, in which case there will be a notice on my shop announcements. I ship USPS First Class unless otherwise stated during checkout. Shipping costs include a tracking number that will be given to you as soon as possible.
After an item is shipped out, it is up to the carrier to get it to your destination. Please make sure that you double check your address before submitting your order to ensure prompt deliveries.
The tracking information provided to you through Etsy should be the first thing to check if you are waiting on a package. If the tracking states that the package was delivered, it is the buyer's responsibility to find the package. Please check around your house or even with your neighbors to see if you can find the package.
Any issues must be brought up to me within 48 hours of when the package states it was delivered.
Orders can be canceled prior to shipment. Please contact me if you have any questions.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 4 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Due to the nature of my items, I do not give refunds. However, please contact me if you have any issues with your products. I will do my best to resolve any problems. Issues must be brought up within 72 hours from the delivery date/time as shown on the tracking information provided on Etsy/USPS.
I am open to custom orders. Just send a convo with a detailed explanation of what you're looking for. I'll respond within 72 hours to let you know if it is possible for me to complete your order.