Shipping is First Class Mail by USPS, unless otherwise noted and unless you have other requirements. Contact me by convo, if you have other shipping requirements and we will work it out. There could be additional costs involved. We do wrap up our items and pad out the envelope to insure safe arrival but if you'd like to add Delivery Confirmation and/or Insurance, convo me before your purchase and I'll be happy to add it on for you! I have good luck with USPS without insurance, so far, but if damage becomes an issue I will start including insurance in the shipping cost. I am trying to keep shipping as low as possible. High shipping costs always irk me when I am making a purchase.
Delivery times can vary due to weather but you should receive your items
International orders include insurance and is also included in the shipping cost. These orders could incur customs or other charges, depending on your country. You may want to check this out before ordering. I am not responsible for those charges.
I accept etsy payments, which includes credit and gift cards, but prefer Paypal. Any purchases made that are not paid for within 5 business days will be canceled and relisted.
Sorry for any inconvenience:)
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Each and every one of our customers is greatly appreciated. I do accept returns. If you are not happy with your purchase, for any reason, you can return it for a full refund. If I send you the wrong item or the description is not correct, I will also refund the shipping. Please notify me and return within 14 days of receipt. You are responsible for return and shipping costs. Only the item cost is refundable, once returned.
If your package is damaged, for US residents, please take a photo before and after opening you package. I only add insurance for US if requested, I will replace damaged items, if I have more or refund if not.
I ship in 1 to 3 business days, excluding weekends and holidays. I will process your order as soon as I receive notification and payment
If you change your mind and would like to cancel, please contact me within 48 hours, sooner if possible.
If you are missing any of your order, even a teeny tiny bead, let me know. I will make it right and send it as soon as humanly possible.
I am sure I have left something out. If you have any questions or concerns please feel free to convo me.
I am sure I have missed something here and left something out. If you have any questions of concerns please fee free to convo me.