We ship via USPS, usually using 1st Class mail. All jewelry and lampwork beads are shipped in wrapped in cardboard and bubble envelopes. We ship as soon as possible, usually within 1-2 days. If we are away at a show, we might take a little longer.
We accept PayPal and credit cards through Direct Checkout. We do NOT accept checks or money orders.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
We want you to be happy with your handmade purchase. We do offer a refund in the form of store credit if you are dissatisfied with your handmade purchase. Please contact us within 3 days of receipt. If we can repair the item, we will. If not, then we issue store credit. We do not offer refunds or exchanges on our supplies, but please contact us if you have any problems with your order.
We are not responsible for any foreign customs charges.