Turn around time: We aim for 3-5 business days maximum as our turn around time, not including shipping time. Most often, we are shipping within 1-2 business days.
Shipping is provided through the USPS with all single items going USPS Parcel with confirmation and most multiple items going out USPS Priority Mail (exception being lip balms, tattoo balms and single perfumes.) This is for US and all International orders.
I will cap all US orders shipping fees at $7.25 flat rate. Your order will then go USPS priority. FREE SHIPPING OVER $75.00. I will refund the shipping fee.
We accept Paypal, Mastercard, Visa, American Express and Discover. All North Carolina residents must pay 6.75% sales tax.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Return Policy: We do not accept returns on orders for products unless physical damage occurs to the product during shipping. You must immediately report damage to us when you receive the product so that we may file an insurance claim with the carrier. You will be reimbursed minus shipping when we receive the damaged goods. Please contact us if there is any problem with your order.
The bulk of Faerie Made's business is wholesale. We offer fantastic natural soaps and body care with reasonable minimums, policies and a fast turn around time. We have been in business 15+ years and going strong. Do not hesitate to contact us regarding a full list of our amazing products, policies and pricing we have available for your establishment.
Sorry, we do not provide any consignment nor private label.