Eagle Rhinestone Iron On Transfer. Comes with full video instructions. Made with Quality AA Rhinestones.
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Shipping & policies
SHIPPING IN THE UK
£2.00 for 1st Class Post on orders up to £100
Orders for over £100 are sent by Recorded Delivery which requires a signature
Next day deivery is sent by Special Delivery for £8.50 please email juliettedesigns [!at] hotmail.com
£5.00 normal post with proof of postage on orders of up to £100
If you require delivery by DHL the cost is £35.00 Please email Info@crystalinnovation.co.uk
We always ship to the address which you provided on your Etsy order. To avoid dissapointment please make sure that you provide us with the correct shipping address.
If your order fails to reach you due to incorrect information being provided, we will reserve the right to charge you for resending your order.
LOST PACKAGES IN THE UK
Packages are not considered lost until 21 days from the date that the package was sent.
If your package was sent by Recorded Delivery you can track your package with a tracking number
LOST PACKAGES ABROAD
We can send you a proof of postage or a tracking number as applicable.
Packages are not considered lost until 45 days from the date that the package was sent.
PACKAGES THAT ARE HELD IN THE POST OFFICE AND NOT COLLECTED
These are packages that for some reason are undeliverable due to either an incorrect address, or waiting for taxes to be paid or for any other reasons. We cannot be held responsible for any packages that are held. You will need to contact your local mail office to redeliver your parcel. We do not refund postage for packages that are returned due to unpaid custom charges or vat.
HOURS OF SHIPPING
We are open from Monday to Friday 9.00am to 4.00pm London Time.
We do not send out any parcels on Public Holidays
We accept payments by all major credit cards. We do not accept payments by American Express
Returns & exchanges
100% Satisfaction Guaranteed !
We really want you to love your purchase. If for any reason you are unhappy with your purchase please send us an email and we will do our best to work with you to ensure your satisfaction
We do not Refund on personalized ribbon unless the goods have been lost in the post which is up to 21 days after purchase
We are unable to offer refunds on bottles of liquids as they can leak and cause damage we also no not refund on personalized ribbon as they cannot be re sold.