The product was born as wedding favors for baptism. This small picture frame terracotta, might be a 'good gift idea for all ages. It, made entirely by hand, has a structure in baked clay, decorated with acrylic paints.
Shipments are made through the Italian Post. The products can be shipped all over the country and internationally. Shipping costs vary depending on the destination, and the time of delivery desired. Delivery times are calculated based on the availability of products: products available should not exceed 3 working days; for those not available or to customize, should not exceed 2-3 weeks. In the case of longer processing times will be my care, notify affected customers in advance before making the payment. Any insurance costs are to be applied separately.
We accept payment through the PayPal, payment on postal account or Postepay prepaid card. The products will be shipped based on availability and after verifying the payment to be made no later than 3 days from its purchase. In case of failure to pay on time, the product will be relisted.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Items should arrive at your destination with visible damage, can be replaced only by their return; shipping costs for the return and new shipment are at my expense. Products that do not meet the expectations of customers, can be made within 7 days of receipt. Upon receipt of such products, they will proceed to refund. The shipping costs for returns will not be refunded.
For orders larger than 2-3 pieces, please contact me in advance to check the eventual availability. The items displayed can be customized as much as possible, according to your requests. The price of products may vary according to the size and decoration required.