Your order will be shipped within 3 days through PostNL. Unless other mentioned, shippingcosts are based on standard letterpost, which is by far the cheapest method for you. Please note there is no trackingnumber available for orders sent in an envelope (standard letterpost). I take best care for the products till the moment of shipment, I have no influence what happens after and can not take responsibility for loss or damage during shipment. I will inform you about the expected delivery date when your order is shipped. If you prefer another kind of shipping or have a special shipping request, please contact me.
We would appreciate it if you could take the time to notify us upon receiving your order.
Payments can be made through PayPal, Credit Card or Etsy gift card. Within the EU it is also possible to pay by bank transfer, please contact me if you prefer this payment method
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not satisfied for any reason, please contact me and return the product within one week. As soon as I have received the product in acceptable condition, I will process the refund less the shipping costs. The shipping costs for returning the product are also borne on the buyer.
International orders might be subject to additional costs like taxes, custom fees, etc. These costs shall be borne by the buyer.