Orders are processed within 48 hours of purchase (except weekends, holidays, vacation absences or other occasions as required). Our shipping policy is: (more detailed specifics can be found further detailed below)
-- Domestic orders ship Priority Mail except lighter items that may go by First Class mail. Larger or heavier items may be shipped via Fedex ground as needed.
-- International orders ship primarily via First Class mail (if under 4 lbs) or Priority Mail (if 4 lbs or over).
-- We ship to most countries in Europe, Australia/New Zealand, Japan, and China; however, we reserve the right to exclude certain countries as we deem appropriate, based on shipping restrictions, past experiences, etc. COUNTRIES CURRENTLY ON OUR "NO SHIP" LIST INCLUDE: BRAZIL ITALY GREECE TURKEY MEXICO CERTAIN COUNTRIES IN THE MIDDLE EAST AND AFRICA -- We reserve the right to cancel any transaction originating from the above countries.
-- Please familiarize yourself with your country's restrictions. We cannot ship prohibited items and we reserve the right to cancel a transaction if it is determined that there is a problem with shipping specific items to the buyer's country.
-- Customs duties and import fees and taxes are the Buyer's responsibility and NOT included in the shipping costs. We will not, under any circumstances, reimburse additional costs incurred by the Buyer for fees, duties or taxes levied on shipments.
-- We will not falsify customs documents to designate items as "gifts" or lower the value of the purchased item.
Payments must be made at checkout (unless prior arrangements have been made). We accept credit cards and Pay Pal. California sales tax will be automatically added for California residents.
We can reserve an item for up to 24 hours. Sorry but no Reserves on sale or clearance items.
We offer a courtesy layaway plan for items totaling $200 or more (does not apply on combined items) --A non-refundable deposit of 50% of the item total must be made within 24 hours of purchase. --The remaining 50% must be paid within 30 days (no exceptions or extensions on the due dates). --All Layaway payments are non refundable and cannot be used towards store credit. --Buyer agrees to the above Layaway conditions
Returns & exchanges
All Sales are Final -- We do not accept returns for items that do not fit, buyer's remorse, color differences , etc. -- International buyers who fail to take delivery of their items will not be reimbursed for a return, unless authorized by the Seller. -- Only returns authorized by the Seller will be accepted. -- In the case a return is allowed (only in a case where we have grossly misrepresented an item's description or condition), a refund of purchase price plus original shipping will be granted. However, buyer is expected to absorb return shipping costs. Additionally, Buyer may be subject to a 20% re-stocking fee.
Each item is carefully inspected for flaws, wear and tear and overall condition, and major flaws disclosed. Due to the nature of vintage clothing, minor imperfections may be present and may not be specified if they do not interfere significantly with the wear or look of the item.
We want our customers to love what they buy and, equally as important, to appreciate what our store represents, so if there is any problem with your purchase, we ask that you give us the benefit of the doubt and the first opportunity to make it right.
Measurements are of the garment size, taken flat across then doubled for bust, waist and hip. One should always allow room for freedom of movement. The best way to ensure a garment will fit is to measure a piece of clothing that fits well and compare it to the measurements provided.
The mannequins used range from Size XS (approximately size 0-2) to S (approximately size 2-4). Quite often, especially on Medium, Large and Extra Large size garments, the item is pinned to the mannequin in the photo to show a proper fit. It is always best to go by the measurements for the best indicator of sizing/fit. Any size indicated in listings is simply our best guess of the size the garment might fit.
Our commitment is to describe to the best of our ability the condition of each item in as much detail as possible. Remember, however, that vintage clothing has often been loved and worn in another life and hence it is often not without some normal wear and tear appropriate to its age.
Categories frequently used include: -- EXCELLENT: flawless, like new, no visible defects or flaws, wear ready -- VERY GOOD+: minor flaws/slight imperfections and/or previous repair not obvious nor does the imperfection compromise wearability -- VERY GOOD: shows signs of subtle aging, gently used or may need simple repairs, laundering or dry cleaning -- GOOD: has flaws that need attention before being worn, may have holes or stains that may necessitate a professional repair, or thorough cleaning. -- FAIR/POOR: Multiple flaws, may need reconstruction, salvaged for material or used for study. May have some historical significance or be visually appealing for display