Please add a valid phone number in the comment section of your order. USPS is now requiring a phone number on international orders.
All items are shipped USPS First-Class Mail or Priority Mail depending on weight. Patterns are shipped First-Class Mail. All fabric is shipped by Priority Mail which is $7.25 at this time. More than 7 yards may require a medium Priority Box. This is $13.65 at this time. In other words, any amount that will not fit in a 9 1/2" x 12 1/2" envelope may require additional postage. Just contact me first, and we will find the best way for you!
Orders will be shipped within 1-2 business days of paid order (most items will be shipped by next business day). I want you to receive and enjoy your items as quickly as you do...so I make every effort to attend to your purchases in a timely manner.
IF YOU ARE BUYING MORE THAN 7 YARDS OF FABRIC, you may want us to set up a custom listing. There will be additional shipping for over 7 yards because it will require a larger Priority Shipping envelope/box.
All orders are shipped to the Etsy address that is provided at checkout so PLEASE make sure your shipping address is correct on your order.
INTERNATIONAL SHIPPING: Please contact me with your your location and the items you are interested in and I will provide you with a shipping quote.
We are not responsible for lost, stolen, or undeliverable packages. We will be happy to assist you with locating your package by providing all relevant shipping information. If you have delivery issues with your local postal service, it is your responsibility to let us know and purchase insurance.
We are very flexible. You can pay by direct checkout, Etsy Gift Cards, or go through Paypal. There you will be able to use your Credit Card or Pay Pal account.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Refunds and exchanges are not accepted once the fabric has been cut from the bolt. However, if something isn't right with your order or if your fabric is damaged please let us know. Refunds will be issued once items are returned to us. Refunds will not be given for shipping & handling charges unless fabric was damaged. Sale items may not be returned. Because of copyright laws, patterns may not be returned.
Wholesale inquiries are welcome. www.purejoypatterns.com