The current turnaround for all handmade orders is 7-10 business days. Custom or large orders may take up to 14 business days.
Please note that we are based in Taiwan and international mail takes an average of 12 to 25 business days to arrive. We usually allow up to 2 months (as advised by the PO) for packages to turn up before we deem a package lost. Please contact us if your order does not arrive after 30 business days so that we can work something out.
Please contact us for Express Mail Service if you need your order expedited.
We are only able to accept payment via Paypal at the moment.
Returns & exchanges
All items in Heyday Handmade are made to order and so we are unable to offer any refunds for purchases mailed and received. In the event that the your purchased item has reached you damaged, please email us at email@example.com.
Also, due to changes in PayPal's policies, all cancellation of orders requested by customers will require a 10% administration fee.
1. All photographs of items have been adjusted on computer to represent its true colors.
2. All items are wrapped in plastic for waterproof purposes.
3. All items are protected with bubble wrap to ensure its safety on its journey to you.
4. All items are housed in a smoke/pet-free environment.