Samples of any available suspender elastic colors. Please add a note to let me know your choice.
I currently have:
If you order from the samples, I will refund the sample cost.
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Shipping & policies
Orders are processed in the order in which they are received. Processing currently take approximately 1 - 3 days for completion of your items. IMPORTANT: Please DO NOT purchase an order that you require in 3 weeks or less without discussing it with me first!
We do not offer "rush" production of any of our products as they are shipped soon after order.
*~*~*~*~*~*~*~*~*~*~ IMPORTANT: PLEASE READ!! *~*~*~*~*~*~*~*~*~*~*
♦ Orders are shipped from Canada via Canada Post( in Canada) or USPS (US and International).
♦ Your item will be shipped by the most economical means unless your request otherwise. This means that your order will NOT include a tracking number or insurance against potential loss or damage during the shipping process.
♦ Shipping times to Canada is generally 2-8 business days (after your order has been completed)
♦ If you require expedited/insured shipping, please message me for an estimate
INTERNATIONAL SHIPPING (***including the USA***):
♦ Via the most economical means (which is the shipping method offered in each listing), shipping time to the US is typically 1-2 weeks. This is not guaranteed, as it IS an international order, and Customs delays may occur*.
♦ Regular shipping (the default in each listing) does NOT include tracking! Please do not ask me for a tracking number unless you have purchased expedited shipping.
♦ Overnight shipping: I'm sorry, but due to exorbitant rates, I cannot offer expedited/overnight/priority shipping internationally.
*Please note that I have NO control over shipping times, and delays may occur. Please allow additional time for any potential Customs delays on International orders (including US). In some extreme instances, these delays can result in 4-5 weeks delivery time. If you require your item by a specific date (including for specific holidays) please make sure to LET ME KNOW - preferably before you purchase, but minimally in the note to sender! It may not be possible for me to have your order to you by the date you need it. If this is the case, I will let you know - so please check your email!! :)
As noted below, I do not issue refunds for items that are not received. To protect your purchase, I am more than happy to add insurance to your order. Please message me to have this added.
Returns & exchanges
***** ALL sales are FINAL.*****
If you decide that you have changed your mind, you may cancel your order anytime within 24 hours to receive a full refund. Orders cancelled after 24 hours will incur a non-refundable deposit fee of 20% to cover the costs of time and supplies that we have allocated for your order.
Under no circumstances can your order be cancelled once it has shipped.
As all of my items are custom-made to your specifications, refunds and exchanges are NOT available.
Colors: Color choices made without samples are NOT subject to re-creation should the color turn out to be unsuitable. Having said that, we are more than happy to consult with you/provide samples prior to purchasing, so please do leave ample time to take advantage of this.
Lead time: Production times and shipping estimates are outlined in the shop announcement, policies and confirmation email. Additionally, if you require your custom item by a specific date, you have the option of adding expedited (trackable) shipping options. Refunds will not be issued for an item that does not arrive in time.
Refunds are no longer issued for items that are lost in transit. To ensure that A) the item does NOT get lost or, B) the value is covered should it get lost, I am more than happy to add insurance to your order. Please convo me to add this option to your order.