Purchases will be shipped via Royal Mail signed For for purchases made within the UK.
We use Royal Mail International Tracking for the best shipping rate.
All NON-UK/INTERNATIONAL customers please note that all duties, taxes & customs fees assessed by your friendly customs agent are not the responsibility of Showstopper Events. Please be aware of the laws and fees associated with shopping abroad that your country deems applicable.
Please contact us for advice on tracking down lost or delayed packages. We're sorry, but all orders marked DELIVERED by the Royal Mail that are lost or stolen are not refundable. Please make sure your mailing address is safe!
We accept major credit and debit cards as well as Paypal.
You do not need a PayPal account to pay with a credit card; simply click next to the PayPal and credit card symbols during checkout. You will be given the option to pay by credit card without a Paypal account.
Returns & exchanges
If for some reason you are not satisfied with your purchase, please contact us within 3 days of purchase. We will accept a return of the item in its original condition less shipping expenses. We're sorry, custom orders are non-returnable.