Your files will be available to download once payment is confirmed. Here's how.
Payment is due upon purchase. Almost everything in the store is made to order, so the cancellation policy is within 24 hours. If I'm doing a custom design, it has to be paid for in advance.
Returns & exchanges
If something comes to you damaged, please let me know immediately and I will make it right. If your item is lost in the mail I will do everything possible to help track it down. I will make sure that I have satisfied customers. Embroidery files are final sale. Patterns may be returned.