►USA Residents generally receive orders between 4-7 days AFTER shipping.
►International orders generally arrive between 4-7 weeks AFTER shipping.
►Just a heads up with tracking… the post office is not the best with scanning the packages as they move around the country. Don't be alarmed if it looks like your package hasn't moved since its shipping day, as that's not uncommon at all!
►You can find the expected ship by date of your order on the receipt under purchases in your account.
►If you need an order rushed, contact me. Rush Fees & Shipping Upgrades will apply.
►I ship via USPS First Class. I also use USPS Priority upon request (extra charges apply).
►Please make sure your address on file with Etsy & Paypal are correct as this is where I ship to unless you make prior arrangements with me through an Etsy message.
►Customs forms for international shipments will be marked with the purchase price. Buyers are responsible for any import taxes, duties, tariffs, or delivery surcharges assessed by their countries, and should check into those charges before making a purchase.
►For custom international items, there may be an additional postage fee due to weight of shipments.
►If the package comes back unclaimed/unopened because of an incorrect address provided by the customer or unsuccessful attempts for delivery; the customer can pay for reshipping or receive a refund less the shipping cost.
I accept both Direct Checkout & Paypal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
→Please contact me if there is an error on your order.
→Custom/Personalized Order are not refundable.
→The only guaranteed service is Fed-Ex Overnight. If any other shipping service is used and your order does not arrive on time I will not be able to provide a refund.
►There may be times that I need to contact you with questions regarding your order, please have your account and email set to receive emails.
►If I try to contact you but we can't connect, I'll have to cancel your order and you can reorder once we clarify any questions together.
►Taxes will be charged on orders shipping to Texas.
►There can be slight color differences based on your monitor settings and screen resolutions.