Your order will be sent packaged with the utmost care using recyclable packaging where possible. I post items Monday to Friday and I try to post as much as possible the same day, but this is only a guaranteed service for purchases made before 1pm GMT. I charge a small fee for packaging costs which is included in the postage price.
Any taxes incurred at customs are the responsibility of the buyer as are any extra insurances beyond that of the chosen courrier service. I will only write the true value of goods on customs slips.
If you require a shipping upgrade and can not find the upgrade on the listing, please get in touch and this can easily be arranged.
I am able to accept direct payments by credit or debit cards and by Paypal. Please pay for your order at the time of purchase, unless by prior arrangement with myself.
Returns & exchanges
I like to treat my customers as I would like to be treated and offer the same level of service that I would expect to receive. Should there be a problem with your order, please get in touch and I will do all I can to assist you. I am happy to accept returns and exchanges within 14 days of you receiving your order. It is the buyers responsibility to pay for the postage costs when returning or exchanging an item.
I am available Monday to Friday and am happy to answer any questions that you may have.