Calligraphy large ink well holder.
Holds ink for your projects.
Opening on jar is wide enough for your dip pen, brush, and/or mixing ink.
Make this an add on to your kit, or try it out by itself!
Listing includes one ink well and wooden holder.
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Shipping & policies
It is the Client’s responsibility to pay shipping fees.
Rachel Carl & Co. is NOT responsible for:
- mistakes, damages, or lost items made by the shipping carrier.
- any problems that happen within the U.S. Post Office, UPS, FedEx, or any international customs situations that might arise. (lost packages, delays by carrier or natural disasters, weather issues)
If one of these things happens to you, please contact me via etsy message or email so we can find a fair solution.
Rachel Carl & Co. will only get Insurance on shipping items if requested and paid for by the Client. In the event that something happens to the customer's items, (i.e. stolen package) it is their responsibility to take that claim up with the shipping carrier used.
Shipping TIME FRAME:
If an item is shipped in the correct time frame guaranteed by the post office, and the shipping carrier did not make it to the destination on time as promised (i.e. a time sensitive product such as wedding place cards, signs, flutes, etc.) then Rachel Carl & Co. is not responsible for a refund to the client for that product or service.
-Glasses are charged by the weight and shipping supplies needed to keep the glasses from breaking.Prices vary, but will be calculated accordingly and combined in your cart.
*please request insurance before checking out if you prefer that.
-APO shipping prices are the same.
-Anything else out of the country, please let me know and I will get you a quote, extra time may be needed to accomodate.
**If you prefer me to use FEDEX for your shipping, or you would like me to use your account for the charges, please let me know before you checkout to see if that is available.Otherwise, USPS is my main form of shipping carrier used.
Thank you for your understanding!
Rachel Carl & CO. (through Etsy) accepts: Paypal, Credit Cards (via Etsy shop payment account) and Etsy gift cards.
Rachel Carl & Co. will send the proper invoicing to ensure that the Client can pay for their item(s). Once the Client receives the invoice or listing they are required to pay upon receipt. If the Client cannot pay upon receipt they must notify Rachel Carl & Co. of this problem and the Clients items will be held until payment is made. Deposits are non-refundable and go towards the Clients final amount for the product. If the Client is a Texas Resident, they must pay Sales Tax. Otherwise, other states/countries are not subject to this.
If you are a TEXAS RESIDENT you must pay SALES TAX*. OTHERWISE-all OTHER STATES/COUNTRIES are not subject to this. Thank you for your understanding in this.
Returns & exchanges
The great thing about custom calligraphy is that it is unique and adds a personal touch that cannot be created with a computer or machine. However, as with most handmade items, there is always a chance of human error, and Rachel Carl & Co. is not immune. Rachel Carl is happy to redo mistakes or missing envelopes, including standard shipping to send these envelopes back to the Client, for no additional charge. If this is required, Client does not send extra envelopes until Rachel Carl and Client have communicated that it is necessary. Responsibility for shipping unnecessary additional envelopes will be paid by Client.*** The difference in any shipping other than standard (priority, overnight, etc) will be paid by Client. It is the Client's responsibility to inform Rachel Carl in writing that they are sending any materials.
Errors by the Client, including, but not limited to, typographical errors on the guest list, sending the wrong guest list, or denoting something incorrectly on the order form, can be redone in a 5-7 day time-frame for envelopes and approximately 3 days for place cards, including shipping. Client is responsible for paying Rachel Carl at full cost for work, time, and shipping for errors made by Client.
***It is important to consider the additional time (5-7 days for envelopes, 3 days for place cards, including shipping) that these corrections might take when determining your deadline.
Rachel Carl does NOT offer full refunds based on changed mind, wedding or event being cancelled, wrong font, ink color, or anything else that might cause dissatisfaction. Rachel Carl is happy to work with the Client to find a solution. Client understands that Rachel Carl suffers loss and damage if Client cancels order or does not submit necessary materials on time, including but not limited to, the finished order form, finalized guest lists, envelopes, and other materials. Client is welcome to request a photo proof no later than one week in advance before the envelopes are due to ensure satisfaction. If Client approves proof, no refund or discount will be given, outside of minor errors as listed above in "ERRORS". If Client is unhappy with the proof and does not want to continue the Work, Rachel Carl will require a cancellation fee of 15% of the cost of the Work in addition to shipping costs to send materials back to client, which Client understands is liquidated damages and not a penalty, which represents a compromised portion of the actual damages sustained by Rachel Carl due to cancellation. Rachel Carl will not send materials back until the 15% fee and shipping costs have been paid.
A NOTE FROM RACHEL ON REFUNDS:
Sometimes I may miss something, and I do apologize in advance if that does happen to you. I am a very flexible and caring person, so I do not want you to be unhappy. That being said, if you are concerned about something you received from me, PLEASE let me know, so I can do my best to fix it for you and make sure you are a happy customer. I value my integrity, and the integrity of my shop, so please, if you are concerned, before you give any feedback, let me know so we can fix the issue.
I do not anticipate that anyone will be upset, but I do also know that since I do this alone, I may make mistakes from time to time.
That being said, for all of my items, if it is a mistake made by ME, I will gladly redo it at no additional charge, and as quickly as possible. I will also pay for the shipping back to you (2-3 day shipping only) if you need it sooner, we can work something out, just message me.
On anything, if it is the customer error, original prices will be charged, and shipping fees.
Thank you in advance for being understanding and gracious about this.
For CALLIGRAPHY SERVICES:
** Please note I do not write profanities on my items. Please do not request this as part of your customization. Thank you for understanding.
1. Please convo me with what services you will be interested in. If you are new to etsy (WELCOME!) I will help you with the easy and pain-free process=)
-Please let me know the number of envelopes you will need addressed
-Whether or not you are wanting OUTER, INNER and/or RETURN addresses or REPLY CARD addresses on all of these envelopes.
-Date that you need your envelopes returned to you by
-What color ink you would like to have
(I can match almost any color: gold, silver, black, white, purple, green, blue, etc) If you have a special custom color, I do ask for a sample picture or invite, something for me to match it to.
-Also let me know what style font you would like:
You can see my standard fonts in my FONT section of my shop. OR
I can do a custom font for you to match your invitation/wedding needs. To do this, please let me know the name of the font used on your invitations, or send me a picture/sample of the invitation.
*Extra charges may be applied to special fonts with lots of detail/swatches to them.
2. I will create a RESERVED listing just for you, with your name and all of the details to you listing on it. You can purchase this listing right away, or you can wait until you mail the envelopes. Purchasing your listing, however, guarantees you a spot on my calendar. My calendar does fill up quickly, and I can only do so many orders, so please write me in advance.
*However, I CAN do RUSH orders for an additional charge-please convo me if you have a need for this.
3. GUEST LIST** This is the important part! The people you are inviting=) Please email your guest list to:
rachel.carl [!at] yahoo.com
**YOU MUST PUT YOUR ETSY NAME IN THE SUBJECT LINE so I know who's list it is=)
Guests lists should be sent (either via e-mail or snail mail) in mailing label format, preferably in a Microsoft Word document. This allows me to conceive the best visual spacing and leaves less room for error. The format should look as follows:
You can attach a WORD file, I do ask that it is written EXACTLY how you want me to write it. For example, do you want salutations:
Mr and Mrs Jordan Carl
1023 Post Office Street
Galveston TX 77550
or NO salutations-
Jordan and Rachel Carl
1023 Post Office Street
Galveston TX 77550
**ZIP CODES: Please let me know if you want them spread out across the bottom, justified right next to the state, or compressed under city and state. If you do not specify, I will do what I think looks best.**
I also prefer that the addresses are written in a mailing label format, like you see the 2 examples above. It is much easier to read than columns. However, if you do not have the time, or the tech suaveness, I can make do with what you have, but it is at your own risk.
4. Please message me before you mail your items. I will provide my address for you on my client form.
*please give me your EMAIL ADDRESS so I can send you a NEW CLIENT FORM to print, fill out and send in your box to me=)******
5. I will let you know when your envelopes are ready (wasn't that easy for you?? You had all that extra time to finish those other 75 things on your wedding to-do list=)
and I will mail them back to the SHIPPING ADDRESS listed on your etsy invoice from when you paid. **unless you notify me of a different address you would like me to ship them to**
6. You may convo me and ask me any questions you would like, or if you want to just check in, that is quite alright with me=)
1. Please convo me with the details of how many invitations you would like and what colors/themes and we can go from there.
The Return Date should be filled out on the Client Order Form or will be requested on the listing made and should be the date which the materials need to be received by the Client. Return Date will be a date upon which Rachel Carl and Client have jointly agreed. Rachel Carl is responsible for returning items to Client by the Return Date as listed on the Client Order Form. If the Return Date needs to be adjusted, Rachel Carl and Client will agree upon the revised date in writing. As with any business, emergencies, sicknesses, and other unforeseen occurrences will arise. In the instance that this happens, Rachel Carl is responsible for communicating this with the Client and will determine the best outcome as fits each individual case. Rachel Carl is not responsible for any problems that happen within the U.S. Post Office, UPS, FedEx, or any international customs situations that might arise. It is the Client's responsibility to determine the Return Date based off the aforementioned factors.
Thank you for reading all of this information, please feel free to ask any questions you may have:)