Please note that there is always Shipping Discounts for the purchase of multiple items. Once payment it received, turn around time is typically 2-4 days, unless otherwise specified, for example with custom designed orders.
If there are any special requests such as direct gift wrapped shipping, expedited shipping or extra insurance I will do my best to satisfy these requests (additional fees may apply). Please let me know of any special requests at the time of purchase.
US Shipping: Monday - Friday via USPS Standard Mail. Shipping fees include a tracking number, packages typically arrive in 3-5 business days.
INTERNATIONAL shipping: Monday - Friday via USPS International Ground. Delivery time could take several weeks, and please note once the parcel leaves the United States it is no longer able to be tracked by Sea Salt n Pearls.
Shipping rates are specified to Canada, for all other international destinations please contact Sea Salt n Pearls for a shipping quote prior to ordering.
CUSTOMS or DUTY FEES on US parcels may be charged by your country of residence upon delivery. Unfortunately, we have no control over such fees and they can vary dramatically - please check with your local post office before ordering if you have concerns.
We accept payment through Paypal and any major credit cards through Etsy direct check out. Checks are also accepted, however in this case orders will not ship until the check is received and cleared.
Payment must be received within 5 business days following your purchase. All funds must be cleared prior to shipment.
Sometimes we all have second thoughts, if for some reason you decide to cancel your order, please contact me within 24 hours of your purchase.
Returns & exchanges
I want you to be overjoyed with the products you receive from Sea Salt n Pearls, so if for any reason you are not 100% happy with your purchase please contact me immediately.
In general, all sales are final and refunds will only be made if your item does not reflect the picture and description shown.
Any claims of loss or damage in transit should be made to the delivery service.
CUSTOM ORDERS and FABRIC:
If you would like to make a special request for an item, purchase my custom designed fabric by the yard, or share personal photographs that I will use to design either custom fabric by the yard or a specific item...well, I'm up for the challenge! Please contact me so that we can discuss the details.
QUESTIONS and COMMENTS:
Please don't hesitate to contact me if you have any questions or comments, I'd love to hear from you!
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