Everything you need to know about buying a Heckathorn Turned Wood Yarn Bowl!
► WYSIWYG (Fast!) or "What You See Is What You Get..."
EVERYTHING YOU SEE LISTED IS READY TO SHIP!
We ship all orders upon receipt up to NOON EST Mon.– Sat. All orders are shipped USPS with fast domestic service in 1, 2, or 3 business days based on your package originating in Ocala, FL and your shipping location.
► Be among the first to see all our new yarn bowls as soon as they are listed!
Make sure you FAVORITE OUR SHOP. Then, every time we list a new Yarn Bowl you'll see it at the top of your Etsy Home Page in your "Shop Favorites" feed. If you see a new bowl you like, grab it fast, it won't last!
► Find Out What Makes Our Yarn Bowls Different here: http://bit.ly/2eGqfeZ
► ★★★★★ Five Star reviews!
Happy Customers Share What They Love About Heckathorn Turned Wood Yarn Bowls!
Check 'em out in our shop info section
► Unique/Special Features & Techniques
Find out more on how Bob's yarn bowls are created. Learn more about special properties and techniques found in our Collectible Yarn Bowls. All this and more @ http://www.heckathornturnedwood.com/blog
► Special Offers Mailing List
Sign up for special offers on our preferred customer list @ http://www.heckathornturnedwood.comLOVE YOUR WOOD! Any wood product in your home will crack, warp or damage with excessive exposure to heat, water or prolonged moisture. Our yarn bowls are very durable when these precautions are taken, however, we cannot be responsible for heat or water damage.
EASY CARE INSTRUCTIONS: Every piece has been given a final coat of museum grade wax, to resist fingerprints and staining. Over time, an occasional light buffing with a quality furniture wax will maintain the beauty of the wood.
CAUTION! Wooden Bowls don't like water or heat. Although our finishes are water resistant, prolonged exposure to heat or water, could result in ruining your bowl. Please keep your yarn bowl away from any direct heat source (radiator, space heater, hot air ducts, wood stoves, etc.) and do not submerge or fill it with water .
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Shipping & policies
All DOMESTIC orders are shipped USPS Priority Mail, with service in 1, 2, or 3 business days based on your package originating in FL (34473-8866) and your shipping location. These are delivery estimates made by USPS, however they are not guaranteed by USPS. Tracking will be included with your order at no additional charge.
As your order is originating from the U.S. it is important that your shipping address is provided in English when you place your order. Failure to do so may result in shipping delays.
CUSTOM / DUTY / VAT FEES
International customers should be aware that there may be additional duties and customs fees that they must pay before they can receive their orders. These fees are not included in our shipping costs and are the customer’s responsibility to pay.
Orders are typically sent via USPS Priority Mail International. This service is estimated for arrival within 6 to 10 business days. This date is not guaranteed by the USPS and does not include 1-2 business day processing time prior to shipment.
Please note that while estimated delivery dates are 6-10 business days, some packages can take 3-5 weeks due to customs and the international climate. In such cases, especially when dealing with non – English speaking countries, we ask that the customer contact their local customs department to determine if they can locate your package before we declare it lost.
We can not represent international shipments as gifts. Purchases must be accurately described and valued at the full sales price. Please be familiar with the laws of your country.
RUSHED INTERNATIONAL SHIPPING:
If you need your order right away, please select the option for USPS Priority Mail Express International during checkout. This service is guaranteed to arrive within 3 business days after shipping to select countries, including: Australia, China and Hong Kong, France (excluding Corsica and Monaco), Great Britain and Northern Ireland, Japan, Republic of Korea, Singapore, and Spain (not including the Canary Islands).
Please ensure that your mailing address is correct when placing an order to avoid shipping delays and additional shipping costs. This is especially important if you have recently moved or are planning to move in the near future.
Please choose your favorite method of payment. If purchased in Florida, tax must be collected @ 6%. Orders not paid within 3 days of ordering will be cancelled.
Returns & exchanges
If, for any reason, you are unsatisfied with the purchase, please contact us via Etsy Convo within three days of receipt, and I will do my best to work out a satisfactory agreement.
LOST OR DAMAGED ITEMS:
While we do everything we can to get your order to you quickly and safely, problems do occasionally happen. If you do not receive your order within the expected time-frame, or if your order has been damaged during shipping, please contact us via Etsy convo so we can speedily resolve the issue. To help us determine the best course of action, it is most helpful if you provide photos of the damage (damaged packaging, damage to the item, etc.).
As all of these pieces are one-of-a-kind, and created by hand –no two items are identical! Please allow for slight variations in wood grain and color from what is shown in the photos. Also, please remember that color rendition may vary on different screens and printers. Dimensions given are approximate.
EASY-CARE INSTRUCTIONS FOR HAND-TURNED WOOD
DISPLAY PIECES have been given a final coat of museum grade wax, which will resist fingerprints and staining. Over time an occasional light buffing with a quality furniture wax will maintain the beauty of the wood.
*FOOD SAFE PIECES have been finished with walnut oil and/or beeswax. After food service, rinse your wooden bowl or plate with mild soap and warm water. Never put in a dishwasher or microwave. Let it air dry and wipe with a coat of Butcher Block Conditioner (available at most big box stores) or walnut oil. *Please note, we do not have any Food Safe pieces listed in our shop at this time.