Your files will be available to download once payment is confirmed. Here's how.
The price is due with order
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
The buyers, the not professional physical persons, benefit from a cooling-off period of 14 days as from the delivery of their order to make return of the product for the seller for exchange or refund without penalty, with the exception of the expenses of return.
The buyer makes a commitment to return one or several articles of a way reassured to avoid any damage (protection of the packaging and secure postal dispatch).
Any damaged returned article, or damaged will be neither taken back nor exchanged.
From reception of the returned article, the seller makes a commitment to pay off or to proceed to an exchange, as soon as possible until 14 days (according to the current law).
Attention:Le cooling-off period does not apply to the personalized orders. (Article L 121-20-2 of the code the consumption)
As regards the personalized orders: all the articles are made in a craft way, and are thus submitted to a lead time which varies according to the period at which you place order and the wanted type of motif. In every case, I make a commitment to make every effort to execute your order as soon as possible.