I ship very fast usually in 1-3 days after the payment is complete. I ship via USPS 2 DAYS priority mail . All packages come with tracking number and delivery confirmation via e-mail
I take all type of payments
Returns & exchanges
All our items are custom made and hand cut. Our items are non-refundable and can not be returned. Please be sure you understand what you are ordering before you place your order. If you have any questions that are not clearly answered in the listing please contact me before purchase.
If we make a mistake on your order, like using the wrong letters, putting the letters in the incorrect order, or cutting your item a size different than you ordered, please contact us. We will be more than happy to correct our mistake and make you a new one ASAP.
All items are custom made to order When placing an order, please make sure you are purchasing a listing for the size you want and if it's a monogram, please make sure you let us know the letters you want in the "note to seller" box at the time of purchase. Please let us know if you have any questions.