This listing is limited to the items purchased within 1 month.
This is the shipping fee paid towards the USPS to have the items shipped back to you after FREE resizing for the products purchased from GemEmbrace.
Please check out from one of the following options before you send the items back to me with well-protected packaging.
Be aware that packages without tracking may result in unexpected lost or stolen, and unfortuantaly, I will not be responsible for that.
#1, Bracelets with up to 2 boxes (takes 5-7 business days NOT including my processing time, which is 1-3 days after receiving) #1B International orders
#2, Bracelets with up to 4 boxes #2B, International orders (with no tracking numbers; takes 5-7 business days NOT including my processing time, which is 1-3 days after receiving )
#3, Priority - Bracelets with or without boxes (with tracking number and automatically insured) (takes 2-3 business days NOT including my processing time, which is 1-3 days after receiving ) #3B, International ordres
#4, Priority Express - Bracelets with Boxes (with tracking number and automatically insured) #4B, International orders
Packaging: I pack the items with love and care since I created each one of them. If you want to gift wrap or adding a personal message, this is the link: https://www.etsy.com/listing/254515476/gift-wrapping-add-a-personal-note?ref=shop_home_active_1 I will leave out the paper receipt when gift wrap is requested. If you want me to include the paper receipt, please let me a message during checkout.
Method: Normally I use USPS first class for the shipment, but you can always request for special delivery. UPS, FedEx are available for your preference. Please leave a note or convo me, but the costs may vary.
Address: I will ALWAYS ship to the address given during your Etsy checkout. Please double check before submitting an order.
Processing time: Please allow 1-3 business days to process the order.
Expedited Mail or Rush order The shipping method you choose does not affect the processing time for your order, which is always up to 1-3 business days.
Shipping time: You should expect to receive the package within 10 business days if you are in the United States. For people located outside of the United States, it can take up to 4-5 weeks for the packages to be cleared from the custom and delivered to you. I have no control over it. The buyer may be charged for custom fees depending on the country's policy.
Missing Packages: I do not hand write or type the shipping label; It's directly printed from your order. I also double check to make sure everything is correct before shipping. Unfortunately, I am not responsible for the missing packages because I do not have control over the packages once they are turned over to the postal carriers. All my packages come with tracking numbers, so the records you see on the tracking are marked by the postal carriers. Feel free to contact them for any issues. If you want, You can purchase insurance for your items as an extra protection: https://www.etsy.com/listing/257776939/insurance-for-your-orders?ref=shop_home_active_1 International orders are insured automatically.
You do not need a Paypal Account to pay for your items through Paypal. Choose the Paypal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card without having to sign up for a Paypal account.
I will send out the packages once the payments are cleared. If you have any questions, please don't hesitate to convo me.
Returns & exchanges
Terms and Conditions:
Please read carefully before submitting an order. I do wish all of you love my products, but nothing is perfect for everyone. Reviews are super important to me, please don’t give a bad feedback, to be honest with you, even a "four star" rating will affect me badly. Any problems can be solved when we work together.
I do offer refund and exchanges within 14 days of receiving products. Items should not be used, and must maintain in their original conditions and packaging. You will be responsible for the shipping costs and the return postal costs, and the 20% processing and restocking fee. I will calculate the difference and refund you the rest of the amount.
Custom orders are not refundable or returnable.
Missing packages: Please double check to make sure your address is correct. I'm not responsible for the missing packages, so orders can't be returned or refunded. The orders do come with tracking numbers from my shop. If you want extra protection, insurance is available for purchase: https://www.etsy.com/listing/257776939/insurance-for-your-orders?ref=shop_home_active_1
Damaged items: The materials I use are high quality. The boxes I use for shipping are weight-tested and very durable. If for any unexpected reasons that the items are damaged when you receive, convo me right away. You have options to either receive a replacement piece or a full refund.
Again, please don’t leave negative feedbacks for the faults that don’t belong to me. :)
Lots of Thanks!! Lil
I do offer one-time free resizing for the products sold by my shop. You will be responsible for the round way shipping. Please refer to this link and find out how I will ship back your item/items. https://www.etsy.com/listing/267434417/pay-a-flat-fee-to-have-your-item-shipped?ref=shop_home_active_22
Some basics for jewelry care:
* For Gemstone Pieces: Find a safe place and leave your stones for 24 hours or more in sunlight and/or moonlight. While the sun and the moon's rays are very energizing, some stones such as amethyst, celestite, kunzite, opal and turquoise will discolor or dry out in the sun. They should be charged only in moonlight. If you have any doubts at all, only use moonlight charging. This can clear the stones of unwanted energies like negativity, debt or illness, and charge them with the intention that you would like to use them for.
* For Rudraksha Pieces: Gentally brush your beads with warm water, place it on a cloth and pad it to absorb the water on surface, and let it dry in air. Don’t leave it for too long in sunlight. It’s a good sight If the seeds turn darker in color. Besides getting in touch with natural oil in your skin, It’s believed that the vibrations of the seeds increase and you are more connected with the piece.
* For Pieces that contains parts with silver/gold/copper finish: Use jewelry polishing cloths to remove tarnish on silver or gold plated surface. The best way to prevent tarnishing is to store clean, dry sterling silver/gold filled jewelry in a dry airtight container like a Ziploc bag. Also, Including an anti-tarnish strip can absorb the oxidants that discolor and tarnish jewelry.
If the jewelry polishing cloth can't not remove the tarnish, use a cotton swab with mild dish washing liquid to wash only the silver/gold parts. But, hot water can cause discoloration.
Your feedback and reviews are very important to me. Please do not leave a negative feedback before contacting me. Let's work together to find a best solution, and there's always one.