The orders are made out to the shipping address stated in Your Etsy profile, so please make sure that it is correct. If you would like another address to be used, please convo me with the address you would like me to ship to.
I find that the cheapest way to ship worldwide from Italy is by priority mail. This doesn't include tracking or insurance but if you prefer you can convo me before purchasing and ask for certified mail so that I can arrange a different shipping and revise the shipping cost.
All orders are shipped within 2-4 business days after payment cleared and take:
about 3-7 days to EUROPE about 7-10 days to AMERICA and AUSTRALIA about 10-15 days to OTHER COUNTRIES
Please note, the delivery timeframe may varies and I cannot be held responsible for losses or delays!
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Returns & exchanges
Please contact me right away if you receive a damaged product and I will do my best to work something out.
Customize & Special Listings have an average turn around time of 2-4 business days unless otherwise stated in our conversations regarding the order.
All items have been made in a smoke-free environment, with ALL archival materials, to the highest of standards.
FEEDBACK: after you have received your purchase, please take a moment to leave feedback about it. This lets me know that all of my items have reached their new homes!
If for any reason You want to leave a negative or neutral feedback - please contact me before doing that giving me a chance to solve any problems that you may have.