If you live in the USA, I ship from Michigan once a week, so there are NO duty fees or extended shipping delays from the normal Canadian shipping. I usually ship everything 3-5 business days from purchase, any listing you see is usually ready to be shipped, I always try to find the most economical way to ship everything, I usually ship all my rugs and multiple heavy orders using FedEx in the USA so you get tracking with that. Mostly everything I ship comes with tracking, unless I am shipping outside of North America. When I do ship items from Canada it will take from 5 to 15 business days for delivery and there is no tracking #. I will refund any shipping overages greater than $1. If you don`t see your overage refund, please bring this to my attention. I appreciate you for being here right now.............. Thanks.
If you have another way of payment that isn't listed, just let me know.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy, than neither am I. Please contact me before leaving a negative review. If I don't know about an issue, I can not help with an issue.